Desktop Support Engineer - USA International Jobs -->

Jul 22, 2023

Desktop Support Engineer

  • Assist staff with installation, configuration, and ongoing usability of desktops, laptops, peripheral equipment, and software complying with given standards and guidelines.
  • Participate in varied computer platforms in multi-layered client-server environments.
  • Train and guide staff hardware and software usage.
  • Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.
  • Update and maintain computer inventory and surplus equipment.
  • Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems, and other computing equipment.
  • Ensure desktop computers interconnect seamlessly with diverse systems.
  • Maintain passwords, data integrity, and file system security for the computing environment.
  • Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.
  • Recommend and implement upgrades on systems to ensure longevity.
  • Assess functional needs to determine system purchase specifications.
  • Identify and repair hardware and network connectivity issues.
  • Establish VPN access for all remote users.
  • Assist in technical upgrading and maintaining of entire desktop systems.
  • Support in testing and deployment of new applications and systems.
  • Any miscellaneous work assigns by the head of infrastructure Services.

Job Type: Full-time

Ability to commute/relocate:

  • Karachi: Reliably commute or plan to relocate before starting work (Required)


  • desktop support: 2 years (Required)

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